Conference Call Software Support and Reviews

Conference call software intuitiveness, stability, and pricing vary quite a bit from all the options out there.   We provide the conference call software resource links for troubleshooting and some basic commentary on which one we like best here.  Some of these conference call software solutions have been around forever and others that’s popped up on my radar within the last four or five years.   I’ll break down the list with some insight on each product and some support.  I’ll begin with a starter conference call kit and digress from there.

 

AnyMeeting

Presenter Screen Share and Software Call Ins:  Free up to 4 people, 200 audio
Call Reliability:  3 out of 5
Software Ease of Use:  3 out of 5
Good value for the average Joe:  Yes
Sideline Commentary: The software is ok but it’s good enough for most people.  The set it and forget recurring weekly/daily/monthly (conference call) event and the unlimited time on call are both major reasons I keep recommending it.
Support Resources:

Attendee and Presenter Support – https://support.anymeeting.com
Basic Conference Call Software Troubleshooting –

UberConference

Presenter Screen Share and Software Call Ins:  The free version is pretty good but 45 minutes limitation bugs me. Up to 10 participants with 8 HD video streams, screen sharing, audio recording, and a mobile app like the resto of them.   I believe it’s $15mo is the next tier up from free.
Call Reliability:  5 out of 5
Software Ease of Use:  4 out of 5.  Pretty damn easy to for you to setup and your clients to join.  1 out of every 10 always can’t seem to get their mic to work.
Good value for the average Joe:  The exceptionally easy to use interface somewhat calms the 45 minute limitation.
Sideline Commentary:  The software is pretty (try it, you’ll know what I mean) entertaining and easy to use.  The phone app does not share screens or video.
Support Resources:

Microsoft Teams

Presenter Screen Share and Software Call Ins:  Comes with Office 365 Premium
Call Reliability:  5 out of 5
Software Ease of Use:  4 out of 5
Good value for the average Joe:  Yes.  It’s free for those utilizing Office 365 or Microsoft 365.
Sideline Commentary:   Teams is so much more  (read our blog post below) than chat or phone conference software but the software is annoying if you don’t ever use Teams.  Simply because the fully loads during your OS boot up.  You have to install Teams to view the presenters screen.  1 out of every 10 always can’t seem to get their mic to work.
Support Resources:

Zoom

Presenter Screen Share and Software Call Ins:  Free full functionality for up to 40 mins limit on group meetings, 100 participants.  No cloud recording though.  $15mo to exceed the 40 min issue.
Call Reliability:  5 out of 5
Software Ease of Use:  5 out of 5
Good value for the average Joe:  Yes.  Just don’t exceed 40 minutes or you people may question your financial stability.
Sideline Commentary:  The software is my favorite.  It works on a variety of platforms and works really well.
Support Resources:

Basic Support –

GoToMeeting

Presenter Screen Share and Software Call Ins:  The free version is extremely limited. Only 3 attendees, 45 minute meetings, VoIP calling and screen share.  Unlimited meetings, unlimited time. 150 attendees, dial in options, and webcam share, scheduling and a number of other features. That is $12 a month, if billed annually, and $14 a month if you do the month to month plan.
Call Reliability:  4 out of 5
Software Ease of Use:  4 out of 5.  Kinda clunky
Good value for the average Joe:  Not really.  Three attendees is pretty limited for free.   I would go with Zoom at that price for the next level up.
Sideline Commentary:  The software is pretty clunky.  LogMeIn keeps purchasing these products, increasing the price, killing the quality customer support, and other services.
Support Resources:

 

Cisco WebEx

Presenter Screen Share and Software Call Ins:  There’s a one month free trial.  The ideal customer is enterprise level,  wants utilize a Cisco VoIP phone solution, or only utilizes their video conference – room kit setup.  The price tag for the equipment alone is $15,000.
Call Reliability:  5 out of 5
Software Ease of Use:  5 out of 5
Good value for the average Joe:  Debatable.  What do you want out of your phone conference software.
Sideline Commentary:  The room kit and background noise cancellation features make this product stand out.  Be prepared to spend some money on it.
Support Resources:

Basic Support –

 

Conference Call Software Support and Reviews Summary

Hands down, use AnyMeeting if you are a bootstrapped business but if you can swing it, quickly progress to Teams, Zoom or UberConference.

 

 

 

 

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