GoDaddy Office 365 Exchange Email Setup

Many requests come in from our GoDaddy Office 365 accounts in regards to new domain setup, specifically with GoDaddy Office 365 Exchange Email Setup.  Go under the main GoDaddy account and scroll through all products to query the domain in question.  Add email “Email and Office” from the products section once the domain is confirmed.  Then click “add user” from the “Manage All” button to buy what is most likely a GoDaddy Office 365 Business Premium or a Premium Security user account.   Scroll further down this page if you simply need to forward a user’s email.


Document any new domains under your main Godaddy account into network info sheet.  Create new password database file for any new clients or for internal use for your organization to reference.  Use the spreadsheet to confirm and make absolutely sure you know what service you are getting.

Office 365


ProTip!  You are purchasing a Business Premium user account that are used  across all domains for this GoDaddy customer account.  You may be able to recycle an old account rather than purchase a new one.

GoDaddy Business Premium is listed $10mo below.  Recycle quote template to lay out all options and present to client when ready to pull the trigger; and request CC information.

Q and A – Email Session

Are they migrating email host providers?  It is important to ask the right questions.

Terms Name Email Archive Account Active Account Mailbox Annual Price Notes
1 year ? Is the domain setup?
Yes Yes          ? *Premium Security O365 Account
Yes Yes          ? *Set alias to who’s email?
***Alias No *Registrar info for setting up DNS

*Password theme?



***The current email host is not important unless you need to migrate email data.  The registrar info is important because we need to change it’s DNS to GoDaddy but keep www pointed to whoever is hosting the website.



GoDaddy New Domain Email Hosting Quote –  Office 365 Mailboxes
Terms Name Email Archive Account Active Account Mailbox Annual Price Notes
1 year Eddy S Yes Yes $132                     Premium Security
Anastasia H Yes Yes $132         Set alias on Anastasia email
***Alias No             Set Alias on Eddy Email


Resume Adding Email User Account

Do you have extra or available user accounts?  Go back to the browser tab for “Email and Office” and click “Add User” again.


 GoDaddy Office 365 Exchange Email Setup

GoDaddy Office 365 Admin Center

 Select the admin and users section of Office 365 admin center to change user information..  Go to GoDaddy console for adding users if utilizing GoDaddy as the email host provider for Office 365.


Admin Center – Add Alias

Again, login to the Office Admin Center AKA the Office 365 Microsoft Portal and select  users followed by alias as displayed below.  Additional directions can be found here.


Build out Google InfoSheet and Keepass

Do not walk away from this setup without good notes to back it up.  Lay out a spreadsheet of helpful bread crumbs to help staff who will follow in your foot steps and store passwords in your password database program.



Forward Email from GoDaddy Office 365

Sign into the user account that needs their email forwarded.


Godaddy Office 365 forward email



GoDaddy Office 365 Exchange Email Setup Summary


Additional Resources:


Office 365 Setup


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