Synology Cloud Station, easy access to your data from anywhere

Synology Cloud Station

 

Everyone likes the concept of sharing files and folders from their computer and phone on the go.  Dropbox, Box, Google Drive, Microsoft OneDrive are personal cloud storage products that have a common thread where they are hosted by a major tech company, costly in that these companies shake you down every time reach their free storage threshold, and you are more likely to be pushed in a direction of using products that meant for their ecosystem only.  Synology makes a suite of software and hardware products for those who want more control out of storage.

Synology Troubleshooting Resources

  • View the section called “Synology Cloud Station Drive Summary”  below to setup your Drive and confirm you have everything in your CloudStation environment is enabled.  The first setup section is for Mac, the second is for PC, and the last for the phone.

Understanding Your Workflow

You or your organization must have a Synology DiskStation or their higher end, line of NAS products to store your data on.  Ultimately, you want your DiskStation customized to the way you work.  Below is snippet of what drives are accessible locally from my laptop.

  • Local Disk (C:)
    Data that resides on your local computer’s hard drive. Use Synology Cloud Station Backup to backup data that is stored here.
  • Home
    This is your personal drive.  Personal data like old Outlook PSTs, photos, and docs should be placed here.  Cloud Station Drive data is also stashed here depending on how you configured the app.
  • Video
    Communal video data should be stashed here.  Again, this is how I customized by Synology.  Your communal data may differ
  • Work
    This is a vague term for work related data that everyone in you business can collaborate on shared documents and data.  This folder will be used later to sync with CloudStation Drive.

 

Network Info Sheet –  Mapped Drives

Below is how we break down shares and present them to clients when they are deciding what individuals should have permissions to specific network shares for file servers in both regions.

 

Mapped Drives Description Authentication Mapped Drives
\\SERVERSD\home H Personal Home Drive SERVERSD\user_name \\SERVERNY\home H
\\SERVERSD\work w Sync files and folder between NY and SD; and Cloud Station Drive \\SERVERNY\work S
\\SERVERSD\video v SERVER data \\SERVERNY\general O
\\SERVERSD\client M Client data \\SERVERNY\client M
 \\SERVERSD\Sales  S  Sales Data

 

Note:  Analyze illustration above and skip below the PC setup for CloudStation Drive if you have a Mac once you have read the summary of the CloudStation Drive software can potentially help you on the go.

 

Synology Cloud Station Drive Summary

The Cloud Station Drive takes one of these shares and makes it accessible on your computer and mobile phone when you are on the go.  There’s no more tunneling into the network via VPN or accessing a website remotely to download your work and later uploading an updated copy.  And finally, your data is no longer  constrained by the limitations of Google Drive, DropBox, and or Microsoft OneDrive.

 

Cloudstation Drive Setup for Mac

The first step for setting Cloudstation Drive for Mac is to download and the dmg file.

Synology Cloud Station Drive

You will now see a cloud icon on the top of the screen called “the menu bar”.   Go hard and click on it if a setup window for CloudStation Drive does not pop up.

 

 

 

 

 

 

Cloud Station Drive Setup Screen

 

We use DDNS FQDN “SynologyUnitName.Synology.me” to find our Synology unit on the interwebs.  Proceed with entering the DDNS name followed by your user name and password.

 

 

In our scenario, we are using DDNS not QuickConnect.  QuickConnect is less secure.  Click “No” to proceed.

 

 

 

 

At this time, we do not have a certificate.  While this could potentially create a man in the middle attack, the likelihood of that happening is incredibly small.  Make sure SSL is enabled and click “proceed anyway” to bypass the certificate issues.

CloudStation Drive Certificate

 

 

 

 

 

 

 

 

 

This is where things get somewhat tricky.  There are default sections or locations to be synced that can edited:

  • Synology.me
    • /home/CloudStation/Drive à Change the Synology share to the department share you are looking for.  In this example it is:  Synology.me
      • Synology.me /Sales
    • MacBook-Pro
      • /users/UserName/CloudStation à  Change to a more ideal location to find the synced folders on your Mac
        • /users/UserName/Documents         (as illustrated below)

 

 

 

 

 

 

Edit first section to “Sales” share

 

 

 

 

 

 

 

After a couple edits, the CloudStation Drive should look like the illustration below…

 

 

 

 

 

 

 

 

Make sure you add the “CloudStation” synced folder to “Favorites” for easy accessibility.

 

 

 

 

 

 

 

 

 

 

 

 

Cloud Drive Setup for the PC

In this scenario, we choose “client” or the “M drive” to sync with Cloud Station Drive.

 

Get Going! – Download Cloud Station Drive

Once download, run the install and follow the pics below.  It is important to know before getting start how you authenticate to your Synology NAS.   Please grab those credentials before proceeding.  The typical DDNS used for server connection ends in Synology.me

DDNS:  xxxxx.synology.me

Credentials:  UserName\Password   (User name is usually first name)

Cloud Station Drive Support

Cloud Station Credentials

 

 

 

Don’t select QuickConnect unless you absolutely have to.  It is not as secure as the other methods for authenticating with the Synology.

Synology Cloud Station Support

Say no to QuickConnect

 

 

 

 

This may be an issue if you don’t have an SSL cert.  In my case, we do not have an SSL certificate.  So click “proceed anyway” to co

Synology Cloud Station Support

SSL Certificate Prompt

The Selected folder on your PC and NAS will be Syncronized.

Here’s the interesting part.   There are two sections to edit from.

  • I would leave the bottom one as the default location and it will end up as an additional folder to your window library and a shortcut will be placed on your desktop for accessing the synced data.
  • Referring back to what share we chose to sync, we chose “client” and you select the top section to edit and select “client” to sync.   Alternately, we could have chosen something like your home drive.  In that case, we select “CloudStation (home)”
Cloud Station Drive Support

Select Share to Sync

 

Cloud Station Support

Add to Recents

 

 

 

 

 

 

Select “Finish” once complete and add “cloudstation” under c:\users\username\ to “quick access” when in File Explore of Windows.

 

Adding additional Shares to Sync

There’s a little unfortunate and undesirable affect when adding more than one CloudStation Drive “Sync Task” to the application.   Quick Access pins look the same as you add more tasks as displayed on the pic to right.  Cloudstation Drive Sync TasksYou will not be able to change the name of the folders as this will break the file path and the sync will fail.  I would recommend creating the sync tasks from cloud station drive and unticking “create an empty CloudStation folder”.   By doing this the folder will retain the original folder name you will no longer need to rename it.  Follow the steps below to proceed:

  1.  Select Cloudstation Drive application from the system tray or under program files\synology
  2. Click “create” and connect to the existing Synology NAS or enter the credentials like in the initial the setup documented up top.
  3. Click the Synology to edit and share to sync
Cloud Station Drive Support

Select Share to Sync

 

 

 

 

4. Then select the computer to edit.  Reference the above picture of the “E5570-PC”.  Edit your computer

5.  Uncheck “create an empty CloudStation folder” like reference below.  Make sure you create an appropriate folder name usually under Documents or Desktop to sync the task to as displayed in the photo on the right and find “task” or whatever you named it to sync to it.  The picture on the left we found the path for the “sync test” folder we created.  Basically, name it whatever you want as long as it make sense for when you pin it for Quick Access.

cloudstation drive

 

 

 

 

6.  Pin sync folder to Quick Access

 Cloud Station Drive Troubleshooting

The unfortunate side of Cloud Station Drive is when it breaks.  Sometimes the Cloud Station agent on users workstation stops syncing for no apparent reason.  You have to “delete tasks” and recreate them but I highly recommend documenting the location of the workstation’s local path Cloud Station syncs from before proceeding.   Also, two way syncing will overwrite some data that’s newer.  You will have to figure out the file conflicts sooner than later.

My documented sync paths…

c:\users\User_Name\cloudstation (default)
c:\users\User_Name\documents\operations-other\tasks
c:\users\User_Name\documents\sales – marketing

Synology Cloud Station Mobile App Support – DS Cloud

PLEASE UNCHECK “INTERNAL STORAGE” FOR ANDROID

Android Setup

Step 1) Login Screen

Step 2) Select Folder to Sync

Step 4 ) Download Only
*** Very Important Step

 

 

Let us know if you are still struggling with the setup for the Synology Cloud Station.  We provide remote and on-site support for all NAS products.

 

 

 

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