Malware & Virus Support by Webroot…

Webroot virus support

Protection That Works!!!   Well most of the time and it’s less annoying than its virus protection competitors.   Just do us a favor and don’t use AVG, Symantec, McAfee or default to Microsoft Defender.  Their virus support does absolutely nothing to protect you from a ransomware attack.

ProTip!  Read up on what Webroot has to say about protecting your environment against Ransomware attacks.

Webroot Console Interface – Global Site Manager

There’s the home version for virus support and then there’s managing a business or several businesses if you are an MSP.

Admin Accounts

IT Specialists have the same access as the default admin if they are given permission to all sites unless they are set to “view/read-only”.








Sites and Policies

They are custom policies you can or recycle

This is a list of all policies available.   We are in the site called “networkantics”.  NetworkAntics has selected “recommended defaults” policy


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ProTip!  It is recommended you have an “on-boarding” site.  Then move into specific department or business.


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Device Management – Who’s Computer?

Managing many sites and many computer that are all be on-boarded at the same time will ultimately beg the question, who’s computer is this?  What client site should I be moving this site to?







Moving device endpoint to different site will issue another keycode for the correct customer site.


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ProTip! Make sure you have devices moved and accounted for in the correct sites as illustrated below.

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Webroot Endpoint Protection – Policies

Create default policies for both workstation and server endpoints.  Then move devices to specific site with specific policies.   NOTE: This task should be done first before setting up sites when setting Webroot for the first time.


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Virus Support

Customized Settings within a policy




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Webroot is Flexible and Specifically Designed for MSP management

Works with many RMMs including:

RMM – (

RMM – Autotask


Autotask – API Access

No API required if using Autotask PSA


Webroot Virus Support Summary and Resources

Don’t sit idle until your data is compromised and your computer or business is praying for valid and recent backups.  .  I have yet to try their cloud offering.  Kapersky gives me the heebeegeebees with its Russian affiliation.  ESET, Sophos and TrendMicro maybe worthy of looking at too.

















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